Return & Exchange Policy
You are totally allowed to return the good which you purchased from Celebrities Outfits within 21 days.
We have learned that most of the peopl return good just for sake of size ,so we ensure and recommend you to seect correct size before ordering any good from us.
Secondly it is your responsibility until or unless that good reach to us so ensure that the parcel is completely pack and secure before you sent it.
You must add the order number and other delivery details in the parcels.
Buyers will be reimbursed in the same method of payment used to pay for the item.
For the refunds we have following options:
- Money Back (Same method used to pay, whether Paypal or Debit/Credit Card payment)
- Discount on the next purchase (up to 50%)
- Gift Voucher (Could be used for next purchase).
Incorrect Goods/Faulty Product Received:
We do the quality and product over all checkup before we sent it you, but incase if you do not find the product in a satisfactory condition or in some way faulty you must contact us on [email protected] and state the problem in that good and you must specify you desire whether to change the product or refund it, We will be there to guide you in that condition.
If you want to cancel your order so inform us as soon as possible just before the order is being dispatched otherwise if the order has been dispatched and you cancel it. The it is your responsibility to return it to us so that we can refund you your money exclusive shipment charges.
inform us we sent you address where you will ship the item.
Discounted or sale items are NON-Refundable.
However if a customer need to alter the sale product we would do it for free it the customer pays for both way delivery charges.
Incase of mind change or wrong size collection we will not be responsible for shipment charges and It might cost $18 to $54.